What We're About
ApplicationContinuity.org exists as a virtual community that seeks to bring together information, ideas and opinions from interested persons and organizations.
ApplicationContinuity.org publishes information on application survivability and reliability, with a primary focus on messaging and email continuity, telecommunications and network continuity along with information on strategies to ensure that critical applications operate to an acceptable level of performance.
APPLICATION CONTINUITY SURVEY
Survey Reveals Widespread Inadequacies in Email Outage Prevention
A new study conducted by King Research, and sponsored by Teneros, surveyed 220 IT professionals responsible
for messaging systems in mid-market companies. The goal was to gather data on the activities and products that
IT teams are using to ensure messaging continuity, as well as to investigate key challenges faced by the
individuals responsible for keeping their corporate email up and running. The research suggests that while
most companies are clearly aware of the damage email downtime can do, that knowledge has not yet translated
into increased spending on technology and human resources to prevent downtime, hence, outages are still a
reality.
Review Findings
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TELECOMMUNICATIONS
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Telephony systems have traditionally adhered to strict performance and continuity standards. Design points called for downtime of as little as six minutes in a year. Those of us “older folks” may well remember the years before email became the preferred method of communication. We just could not operate without the telephone. And for critical applications such as inbound order entry call centers and customer support centers, any down time meant lost revenue, and a diminished customer service reputation.
A number of strategies were developed for telecommunications applications continuity, but most were the province of the phone system manufacturers. Because of the closed nature of pre IP telephony systems, you acquired the level of redundancy from the manufacturer.
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telecom continuity educational RESOURCES, WHITEPAPERS, WEBINARS & briefings
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Better Business Continuity through VMware Virtual Infrastructure
Each year hundreds of data centers experience significant interruptions due to software and hardware failures, viruses, and more. You'll leave our session knowing how VMware virtual infrastructure ensures a faster, more flexible, and more reliable disaster recovery at a lower cost. |
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Enterprises Rate Importance of IP Telephony Features
Computerworld invited its online visitors to participate in a short survey on IP telephony. The goal of the survey was to better understand the challenges of IP telephony and how different-size organizations are addressing those challenges. The survey was commissioned by ShoreTel, but data was gathered and tabulated independently by Computerworld Research. The following report represents top-line results of that survey. |
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Download Whitepaper |
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VoIP: LAN-like Quality on the WAN
Most major enterprises have Voice over IP (VoIP) projects either under way, or in the testing and evaluation stage. According to a recent ComputerWorld survey, VoIP deployments will grow faster in the next 18 months than any other category of enterprise applications, with a full 16% of enterprises planning to implement VoIP in that time period. |
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Download Whitepaper |
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Many Levels of Choice
With the advent of more open systems, and IP transport for telephony, the available menu of choices to provide telecommunications application continuity mirrors the choices for other applications such as messaging.
Theses choices run the gamut from software to hardware, and include options for preserving connections across redundant or duplex servers, redundant and standby fail-over schemes for the call control servers, monitoring for latency and loss of packets and schemes to ensure operation across multi vendor implementations of IP telephony.
IP telephony systems are inherently distributed by design, offering protection from total system outages. Many system manufacturers offer optional fail over support for IP telephone device failure, failover from IP trunks to the public switched telephone network (PSTN) and provisions for power failures and LAN port failures. Typically systems are engineered to different levels of application continuity dependant upon the importance of the application.
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